Thanks for purchasing our products at www.vivaglorypet.com operated by VIVAGLORY
In order to be eligible for a refund, you have to return the product within 45 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 45 calendar days have passed, please contact our customer support team firstly at email: firstname.lastname@example.org, they will help you on your issue.
If anything is unclear or you have more questions feel free to contact our customer support team at email: email@example.com.